At Lily Nails Stratford, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information:

Contact Information: Name, email address, phone number, and other details you provide when booking an appointment or contacting us.

Payment Information: When you make a payment online or in-store, we process your payment details securely.

Browsing Data: IP address, browser type, device information, and website usage data through cookies and analytics tools.

Social Media Information: If you interact with us on social media or through linked platforms, we may collect public profile information.

2. How We Use Your Information

We use your information for the following purposes:

To process and confirm appointments or purchases.

To improve our website’s functionality and user experience.

To communicate promotions, offers, or updates (only if you opt-in to receive marketing).

To comply with legal obligations and protect our rights.

3. How We Share Your Information

We do not sell or share your personal information with third parties except:

Service Providers: Trusted partners that help us operate our website, process payments, or deliver services.

Legal Compliance: When required by law or to protect the rights and safety of our business.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Enhance your browsing experience.

Collect analytics data to improve our website.

You can manage your cookie preferences through your browser settings.

5. Your Rights

You have the following rights regarding your personal data:

Access: Request a copy of the personal data we hold about you.

Correction: Ask us to correct inaccurate or incomplete data.

Deletion: Request the deletion of your data where applicable.

Opt-out: Unsubscribe from marketing communications at any time.

To exercise these rights, please contact us using the details below.

6. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

8. Children's Privacy

Our website is not intended for children under 16, and we do not knowingly collect data from them.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Please check back periodically to stay informed of any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Lily Nails Stratford

Email: [email protected]

Phone: 07448 117478